DELIVERY INFORMATION
Shipping
Orders are processed by the Seller within 1–3 business days after payment confirmation, unless otherwise specified.
Shipments are handled through selected and reliable couriers to ensure proper delivery of the products.
Delivery Times
Estimated delivery times are as follows:
• Italy: 3–7 business days
• Europe: 5–10 business days
• Other countries: 7–14 business days
Delivery times may vary depending on destination, peak periods, or circumstances beyond the Seller’s control.
Shipping Costs
Shipping costs are automatically calculated during checkout and displayed before order confirmation.
Any free shipping promotions will be clearly indicated on the Website.
Delivery Address
The Customer is responsible for providing a complete and accurate delivery address.
The Seller shall not be liable for delays or failed deliveries due to incorrect or incomplete address details.
Delivery and Age Verification
Upon delivery, the courier may request a valid ID to verify that the recipient is of legal drinking age.
Delivery may be refused if the recipient is under the legal age.
Failed Delivery
If the recipient is unavailable at the time of delivery:
• a second delivery attempt may be made
• or the parcel may be held at the courier’s facility
Any additional storage or redelivery costs may be charged to the Customer.
Packaging
Products are carefully packaged using materials suitable for protecting bottles during transport.
Damaged or Incorrect Orders
The Customer is required to check the condition of the package upon delivery.
In case of visible damage, the Customer should:
• accept the delivery with reservation
• immediately report the issue to the Seller
Shipping Restrictions
The sale and shipment of alcoholic beverages may be subject to restrictions in certain countries.
The Seller reserves the right to refuse orders to destinations where shipping is not permitted by law.